Clinical Support Coordinator
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Job Description
Join HCA Houston Healthcare Medical Center as a Clinical Support Coordinator and mentor the next generation of nurses. You will provide real-time coaching, clinical guidance, and hands-on support to help new and transitioning nurses deliver safe, quality care.
What You'll Do- Round on nursing units to observe care, provide coaching, and reinforce safe practice
- Guide new and transitioning nurses through skill development, clinical judgment, and escalation processes
- Provide hands-on support during rapid responses and codes with clinical debriefs
- Teach, demonstrate, and troubleshoot essential nursing skills and identify shared learning needs
- Reinforce safety standards, regulatory expectations, and communication best practices
- Registered Nurse (RN) with Associate Degree minimum
- Advanced Cardiac Life Support certification
- Basic Cardiac Life Support certification
- 2 years of nursing experience required
- No travel required
- Comprehensive medical, prescription drug, dental, vision, behavioral health and telemedicine coverage
- 401(k) plan with 100% match on 3-9% of pay based on years of service
- Tuition assistance, student loan assistance, and certification support
- Paid time off, paid family leave, and long- and short-term disability coverage
This is a preview of the job listing. The full posting includes complete compensation details, benefits package, qualification requirements, and application instructions.
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What Most Job Listings Don’t Tell You
General overview for this role type — specific duties and requirements vary by employer.
Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.
What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the Houston market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.
What to Expect in This Role Day-to-Day
Based on typical senior living facilities in the Houston area.
A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.
Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.
Houston Area Salary Data
According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the Houston metro area earn a median wage of $59.81/hr ($124,405/yr). The typical range is $45.69 – $78.44/hr (25th–75th percentile).
Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.
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